Here are some steps to troubleshoot Crunchyroll activation issues:
- Check your internet connection: Ensure that you have a stable internet connection. A slow or unreliable connection can cause activation issues with Crunchyroll.
- Force close the app and try again: If you are activating the app on a TV, force close the Crunchyroll app and launch it again to get a new activation code.
- Disable VPN: If you have enabled VPN, disable the service and try to activate the app.
- Check the activation code: Make sure you are entering the correct activation code. Double-check the code and try again.
- Try logging in with a different device: If you are having issues with one device, try logging in with a different device to see if the issue persists.
- Check your login information: If you are getting an “Incorrect login information” error, it may be because the username you are selecting is already taken. Please select another username and see if that clears it up.
If none of these steps work, you can contact Crunchyroll support for further assistance.