To cancel your DIRECTV subscription, follow these steps:
- Call DIRECTV customer service: The only way to cancel your DIRECTV subscription is by calling their customer service at 1-800-531-5000. The line is available from 8 am to midnight EST daily.
- Provide your account number: When prompted, provide your DIRECTV account number. You can find this on your billing statement or by logging into your DIRECTV account online.
- Speak to a customer service representative: Request to speak with a customer service representative and inform them that you want to cancel your subscription.
- Explain your reason for canceling: Be prepared to explain why you want to cancel your service. The representative may offer you special deals or promotions to keep you as a customer, but remain firm in your decision if you’re sure about canceling.
Keep in mind that if you cancel your DIRECTV subscription before the end of your contract, you may be charged an early termination fee of $15 and a $20 fee for each remaining month in your contract. After canceling, you may also need to return any equipment, such as receivers and remotes, to DIRECTV. Make sure to call and confirm that the equipment has been received and pay your final bill.
If you have any issues or need further assistance, you can contact DIRECTV customer service at 1-800-531-5000. Once you cancel, be sure to know where to drop off directv equipment when doing your return.