How to Reset Your DIRECTV Receiver and Router: Easy Steps

To reset your DIRECTV receiver and router, follow these steps:

Reset DIRECTV Receiver:

1. Locate the red reset button on your DIRECTV receiver. It can be found on the side of the receiver or inside the access card door[1].
2. Press the red reset button and wait for your receiver to reboot[1].

Reset Router:

1. Keep your router plugged in[2].
2. Find your router’s reset button. This will be on the back or the bottom of your router[2].
3. Use a paperclip to hold down the reset button for 30 seconds[2].
4. Release the button and wait for the router to power back on[2].

If you only need to restart your devices instead of resetting them, follow these steps:

Restart DIRECTV Receiver:

1. Unplug your DIRECTV receiver from the power source[3].
2. Wait at least 30 seconds[3].
3. Plug the receiver back in and wait for it to reboot[3].

Restart Router:

1. Unplug your router and modem[3].
2. Wait at least 30 seconds[3].
3. Plug in the modem and wait at least 60 seconds[3].
4. Plug in the router[3].

After rebooting or restarting your devices, check if the issue has been resolved. If not, you may need to contact DIRECTV customer support for further assistance[1]. Still. having trouble even after customer service? Read how to cancel DIRECTV and send back your DIRECTV equipment.

Citations:
[1] https://www.directv.com/support/satellite/article/000092463
[2] https://www.hellotech.com/guide/for/how-to-reset-router-and-modem
[3] https://www.lifewire.com/how-to-properly-restart-a-router-modem-2624570