How to Find the Serial Number and Model of Your Roku Device

Learn how to find the serial number of your Roku device to get support or identify your device model. Follow these simple steps in our guide.

Finding the serial number of your Roku device is essential for various purposes, such as contacting customer support or identifying your device model. Here’s a step-by-step guide to help you locate the serial number for your Roku player, Roku Streambar, or Roku TV system.

Finding the Serial Number on Your Roku Device

  1. Turn on your Roku device and TV.
  2. Press the Home button on your Roku remote.
  3. Navigate to Settings in the menu that appears and select it.
  4. Find System and select it.
  5. Choose About to view details about your player, including the serial number[1].

Using the Serial Number to Identify Your Roku Model

While the serial number itself doesn’t directly indicate the model of your Roku device, you can use it to get support from Roku’s customer service or community forums. In some cases, Roku support representatives or community members may be able to help you identify your device model using the serial number[2].

Alternative Ways to Identify Your Roku Model

If you’re unable to determine your Roku model using the serial number, you can try the following methods:

  1. Check the product box: The model number is often printed on the box your device came in[3].
  2. Examine the device itself: The model number and serial number may be printed on the streaming device, usually on the bottom or back[4].
  3. Use the Roku settings menu: Go to Home > Settings > System > About to view your device’s model number[3].

Roku Model Numbers

Here’s a list of current Roku models:

  • Roku Express
  • Roku Express+
  • Roku Premiere
  • Roku Ultra
  • Roku Streaming Stick
  • Roku Streaming Stick Plus

Keep in mind that this list may not be exhaustive, as new models may be released over time.

In conclusion, finding your Roku serial number is a straightforward process that involves navigating through the device’s settings menu. While the serial number itself may not directly indicate your device model, it can be useful when seeking support or identifying your device through alternative methods.


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